Finance
YellsyDFS orders banks: Fix grievances or face the heat!
Listen up! The Department of Financial Services (DFS) is cracking down on grievance redressal in banks and insurers. Secretary M Nagaraju is on a monthly mission to whip those complaints into shape. No more excuses — sort it out fast or face the heat! Tech is the name of the game, and if you can't handle it, you're just a soggy bottom!
few days ago | Harsh Kumar
Quick rundown
1.DFS intensifies grievance monitoring in BFSI sector.
2.Monthly reviews by Secretary boost customer trust.
3.300 grievances reviewed in 15 meetings so far.
4.Workshops with RBI and PFRDA enhance resolutions.
5.Banks ranked on grievance handling quality and speed.
